Privacy Policy
At Jacqueline Shearman Therapy, your privacy is paramount. Confidentiality is a cornerstone of ethical therapy, and I am committed to safeguarding your personal information in accordance with the highest professional standards and legal obligations.
Use of Your Personal Data
I collect and process your personal data to manage your therapy effectively, including answering queries, scheduling appointments, and maintaining therapy records. These records help ensure good practice, reflection, and the continuity of care, in accordance with the British Association for Counselling and Psychotherapy (BACP) ethical guidelines.
Type of Data I Collect
I collect necessary information such as your name, contact details, and financial information for initial appointments and payment processing. During therapy, I may collect sensitive personal data, including your mental health history, family background, and other relevant information. I may also request your GP's contact details and will inform you if I need to contact them, especially if there is a concern for your safety.
Consent and Legal Basis for Processing
By engaging in therapy, you consent to the processing of your personal and sensitive data as outlined in this policy. You have the right to withdraw consent at any time, though this may affect your ability to continue therapy.
Data Storage and Security
Your data is stored on secure servers with encryption and regularly updated security measures. Access to your data is strictly limited to authorized personnel. Identifiable information is kept separately from sensitive data to ensure your privacy.
Sharing Your Data with Third Parties
I do not share your data with third parties except in cases where there is a risk of harm, legal obligations, or a court order. Any sharing is done with the minimum necessary intrusion into your privacy and in compliance with legal requirements.
Your Rights Under GDPR
You have the right to access, correct, and delete your data, among other rights outlined in the GDPR. To exercise these rights, please contact me in writing. I may require proof of identity before processing your request.
Data Retention and Deletion
Your data is retained for six years after the cessation of therapy to comply with legal and insurance requirements. Data may be retained longer if legally required or with your consent.
Data Breaches
In the event of a data breach, I will notify you and the ICO within 72 hours as required by law.
Website Cookies and Analytics
I use cookies and Google Analytics to enhance your experience on my website. You can manage your cookie preferences in your browser settings.
Updates to This Privacy Policy
This policy may be updated periodically. Significant changes will be communicated directly to you or through an update on my website.
Contact Information:
Jacqueline Shearman Therapy
Please ensure your information is up to date by notifying me of any changes.